Support

The Virtual Instruments support team is dedicated to providing all of our customers with the enterprise class services and support required to manage and maintain their mission-critical SAN infrastructures. Our support services provide customers with easy and reliable access to our support center, online resources and corrective maintenance services.

Virtual Instruments support is available 24/7 for VirtualWisdom and 8/5 for Load DynamiX Enterprise, including:

  • Preventive maintenance
  • Corrective maintenance
  • Firmware and software updates and support
  • Warranty equipment

For VirtualWisdom Customers and Partners Only

Customer Support Portal

If you are not yet a registered user of the customer portal please contact support.

The Virtual Instruments team will provide comprehensive status reporting on all active cases and is dedicated to your satisfaction.

For Load DynamiX Enterprise Customers

Customer Support Portal