News & Events

M1 Turns to Virtual Instruments as a Service for Operational Efficiency, Risk Mitigation

Leading Asia-Pacific communications service provider leverages Infrastructure Performance Management (IPM) to guarantee availability of business critical operations

SAN JOSE, Calif. – Virtual Instruments, the leader in Infrastructure Performance Management (IPM) for diverse computing environments, today announced that M1 Limited (M1), a Singapore-based communications provider serving nearly 2 million customers, has implemented Virtual Instruments as a Service (VIaaS). By leveraging this IPM platform, M1 is able to ensure optimal customer experiences by maximizing performance and availability of business critical applications. At the same time, VIaaS helps M1 ensure that its IT infrastructure runs more efficiently and reliably.

Virtual Instruments’ IPM platform called VirtualWisdom is growing rapidly across the AsiaPac market, and VIaaS provides all the benefits of the platform, without the initial capital investment.  The benefits customers see as a result of implementing Virtual Instruments’ service include the ability to monitor and benchmark performance, optimize business-critical application workload delivery, validate the success of migrations, and establish visibility required to proactively manage their infrastructure on a daily basis.

“The VIaaS monitoring solution enabled us to better optimize our IT Infrastructure and improve time-to-resolution when any problems occur. This has helped to reduce risks involved with cutover of key business applications. Using the solution, we are able to maintain our high level of operational efficiencies and improve application performance and availability,” said Alan Goh, Chief Information Officer at M1.

Several countries in the Asia-Pacific region are the most virtualized in the world and are now rapidly adopting new solutions related to cloud computing and software-defined strategies.  All of these trends require deeper insight into the shared infrastructure in order to realize long-term benefits.  This underscores the need for enterprise IT teams to adopt IPM as they take-on increasingly complex operations and initiatives, thus requiring a solution to mitigate risk and optimize cost.

“Enterprise IT, now and in the future, demands a solution that can measure and report on holistic ecosystem activity in real time,” said Todd Osborne, vice president of Asia-Pacific sales for Virtual Instruments. “Data migrations and agile application deployments, can have major benefits, but only when they’re properly instrumented and monitored. VIaaS is especially important in the rapidly changing Asia-Pacific marketplace by helping IT teams collaborate and more expertly manage their environments without having to invest in additional personnel and capital equipment.”

About Virtual Instruments

Virtual Instruments is the leader in Infrastructure Performance Management, delivering solutions that help customers ensure their applications and infrastructure perform better together. The VirtualWisdom platform provides comprehensive visibility into the performance, health and utilization of the IT infrastructure, empowering customers to guarantee the performance of their mission-critical applications across physical, virtual and cloud computing environments. With Virtual Instruments’ solutions, customers can stop reactive troubleshooting, start managing performance and achieve cost optimization. The company was founded in June 2008 with headquarters in San Jose, California, and sales and engineering offices throughout the U.S., Europe, the Middle East, Asia and Asia-Pacific. Virtual Instruments can be found online at http://www.virtualinstruments.com

About M1 Limited:

M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to close to 2 million customers. Established in 1997, M1 achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere. For more information, visit www.m1.com.sg.