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Why your IT infrastructure’s utilization doesn’t matter (Part two)

Barry Cooks, Vice President of Engineering –

In part one of this two-part series, I covered the problems that come with only measuring utilization. This post will look at the greater value that comes with measuring performance.

After reading part one of this series, you know that your IT utilization metrics likely aren’t as valuable as they initially seemed. What comes next? What is the real impact of investing in performance monitoring instead?

Here are just a couple of common problems that IT teams often confront when they depend solely on utilization metrics – problems they can sidestep by taking this more strategic approach.

Stop wasting money

  • Over-provisioning: Far too many businesses overprovision their data centers due to fear of an unexpected burst in activity or because they think more storage will automatically lead to quicker performance. This is an expensive and highly inefficient tactic, but IT teams see the resulting low utilization rates and take that to mean their systems can run quickly and smoothly. Looking at performance metrics instead will allow these teams to identify which workloads actually need the additional capacity versus which are doing just fine.
  • Poor purchasing cycles: Basing storage needs on utilization metrics will result in IT teams not only buying more capacity, but also continuing to renew their terms on existing storage they didn’t need from the start. By studying the numbers around performance, enterprises can enjoy IT cost optimization by scaling back their systems to only provide the capacity they truly need without wasting millions of dollars on any unnecessary equipment.

It’s not just about the problems you’ll avoid though. Here are a couple of key benefits enterprises will see as a result of implementing infrastructure performance management (IPM):

How to get more from your infrastructure

  • Holistic IT: Utilization looks exclusively at the average functions of individual system components, while performance metrics consider those components as they relate to the output of the system as a whole. Modern IT systems rely on effective operations between complex integrated pieces, so IT teams need to focus on optimizing the collective performance of those systems and not just the average baseline metrics of each individual piece of the puzzle. IPM can enable this whole system mentality by providing a comprehensive view of the IT system.
  • Less blame game: If IT departments can stop getting caught up on what their utilization tells them and start focusing on performance management, they can create a culture that puts an emphasis on the end-user experience over internal finger-pointing. It doesn’t matter which part of the system is supposedly maxed out or underused – working together to fix poor final performance will drive higher satisfaction for both internal and external parties.

Are you ready to stop wasting your company’s time and money on the wrong resources? Find out more about what infrastructure performance management can do for your business.