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Rising criticality of performance management in a world where infrastructure accelerates your business

By Venu Lambu, Global Head of Markets, Cognizant Infrastructure Services –

When it comes to enterprise IT Infrastructure, revolution is in the air.

The technology landscape is changing at breakneck speed. The rapid and complex evolution of the technology universe, dominated with trends, such as virtualization, social, mobility, analytics and cloud computing, is only increasing the complexity of IT Infrastructure management. The bar is raised for CIOs, along with the entire IT leadership team, who are now challenged with providing IT infrastructure management as a means to accelerate their businesses by driving innovations and transformations.

While sustaining, upgrading and improving the enterprise IT infrastructure for optimal business performance still remains a focus, the priorities have shifted more toward optimizing cost through efficiency and bringing in innovative means to meet the performance expectations of today’s business community.

In this new paradigm, the enterprises need continuous granular monitoring and measurement of their IT Infrastructure. The entire decision-making process should be backed by system-wide, data-driven analytics that provide visibility across a multivendor environment.

The two very critical factors that emerge as the ultimate game-changers are constant performance improvement and reliability. Firms must establish a perpetually dynamic IT infrastructure that can sustain predictable and reliable operations to keep up with business demands. This will ultimately ensure an organization’s improved productivity, streamlined infrastructure and a more vibrant, dynamic user experience.

Hence, organizations today need responsive systems, processes and accurately informed collaboration and understanding to effectively bridge the gap between operations and business. They must look at deploying infrastructure performance management solutions for large and complicatCognizantSB_thumbed physical, virtual and software-defined infrastructure environments that can provide precise data-driven insights.

In order to help customers gain definitive insights from their IT infrastructure leading to maximum returns on their investment, Cognizant, a leader in End-To-End IT services including next generation Infrastructure Services, and Virtual Instruments (VI), a leader in providing Infrastructure Performance Management (IPM) solutions, have come together to forge a synergistic relationship.

Jointly Cognizant’s service-delivery excellence will be complemented by VI’s IPM platform to help customers drive performance and cost optimization — while greatly minimizing risk of performance degradation and unplanned downtime for their critical infrastructures. As a result, customers will be able to make confident, data-driven decisions to proactively manage their critical business systems and sustain agile business growth and innovation.

In summary, customers can now deliver infrastructure for their ever-evolving enterprise, which has changed from needing to be at a “steady state” to having to be at a “constantly ready state.”


Venu is vice president and global markets head of Cognizant Infrastructure Services (CIS) practice. In his current role, he evangelizes the next generation IT Infrastructure outsourcing models and advocates implementation of progressive solutions through the simplification mandate. He is responsible for driving market share and mindshare and managing global P&L of the practice. He has more than 20 year of IT experience and holds a degree from University of Mysore and general management certification from London Business School.