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IPM helps cloud service providers guarantee performance, availability

By Todd Osborne, Vice President of Sales for Asia-Pacific –

Cloud is a pervasive technology, and more businesses are switching to cloud models, whether public, private or hybrid. But with this technology comes more complexity and, typically, an added layer of infrastructure that isn’t visible to IT teams. If you’re transitioning to a cloud or hybrid environment, it’s important to optimize the performance of your infrastructure. You can assure the highest levels of performance and utilization by integrating IT performance monitoring platforms that provide the highest visibility across physical, virtualized and cloud environments. Specifically, your platform should provide:

  1. Migration assessment: A great deal of work is required to migrate application workloads to the cloud, but to help out, infrastructure performance management (IPM) platforms should offer cloud migration assessment services. With many considerations going into a cloud migration strategy, businesses need to consider whether or not the applications being migrated will perform adequately in the cloud. IPM can be used before, during and after the migration takes place, eliminating a lot of speculation when migrating to the cloud for the first time.
  2. Visibility: With IPM solutions, teams should have real-time end-to-end visibility into cloud infrastructure performance and availability. A common concern is that application servers or databases may affect response times and performance for other customers, so look for an IPM platform that lets IT teams monitor performance and utilization for everyone.
  3. Performance-based SLA compliance: The best IPM platforms can validate a company’s existing SLAs and ensure that the appropriate sizing and service-level commitments are maintained once workloads are moved to the cloud. Validation removes the burden of IT teams having to depend on varied infrastructure systems to determine if performance meets the overall needs of the business, and it also allows service providers to instill confidence in application owners and accelerate cloud adoption.
  4. Deliver at an expected tier of service: Since so many cloud service providers are offering premium support service levels, IT teams need to have a level of granularity and flexibility required to accurately monitor and support the type of service an enterprise is paying for, even if it is within a multi-tenant cloud environment. IPM enables IT pros to accomplish this monitoring and support function.
  5. Proactive monitoring: The right IPM platform will offer more than one option for proactive monitoring. Reports may include: external performance reports, internal performance reports and details operations report. Proactive monitoring lets IT teams quickly identify any issues as they arise in the data center, thus cutting down on the time they spend diagnosing and troubleshooting infrastructure problems.

Whatever cloud solution you choose, ensure that your team has a comprehensive IPM platform to monitor the cloud environment, along with its on-premises and virtualized infrastructure.

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